Terms of Service
Last updated: October 21, 2026
These terms apply when you use vidlush.com, send us a brief or buy a VidLush package. By buying a package, you agree to them. “You” means you and the business you represent.
What we do
VidLush writes scripts, produces videos with AI-generated presenters and scenes, and edits and captions them for vertical ad placements. You get finished video files. We don’t run your campaigns, manage your ad spend or set up tracking. Those stay with you, your team or your agency.
Briefs, calls and orders
- Sending a brief or booking a call is free and doesn’t commit you to anything.
- An order is placed when you complete checkout through Stripe. Prices are in US dollars and are the ones shown at the time you buy.
- Custom packages are quoted in writing before any work starts.
How a project works
- After you buy, we may ask for product details, brand assets or other materials.
- We send you the scripts for approval. Production starts once you approve them.
- Delivery: your finished videos arrive within 7 business days after you approve the scripts. On the monthly plan, each batch of eight arrives within 7 business days after you approve that batch’s scripts.
- If we’re waiting on you for materials, approvals or feedback, delivery dates move back by the same amount of time.
Revisions
- Each delivery batch includes one consolidated round of minor revisions. Please send all your changes for that batch together, within 14 days of delivery.
- Minor revisions are changes that don’t need a new script, such as fixing captions, adjusting timing or trims, or swapping music or on-screen text.
- Changes to an approved script or brief, and extra concepts, products or presenters, are new work and are quoted separately.
Payment and refunds
Packages are paid in full upfront through Stripe. All sales are final and we don’t offer refunds. If something in your videos isn’t right, we fix it through the revisions included in your package. If you have a problem with a charge, please email us first so we can sort it out.
Monthly plan
- The monthly plan renews and is charged automatically every month until you cancel.
- Each month includes 16 finished variations, delivered in two batches of eight. Variations you don’t use in a month don’t carry over to the next one.
- You can cancel at any time by emailing us before your next renewal date. Cancelling stops future charges. The current month isn’t refunded, and we finish delivering what that month includes.
Your materials and responsibilities
- You confirm that you have the rights to everything you send us, including logos, product images, footage and music, and you give us permission to use it to make your ads.
- Claims about your product must be true and you must be able to back them up. You review and approve the scripts, and you’re responsible for the claims in them.
- You decide where and how your ads run, and you’re responsible for following each ad platform’s rules and the advertising laws that apply to you, including any required labels for AI-generated content.
AI-generated presenters
Our videos use AI-generated people, voices and scenes. They aren’t real customers. We never present them as real customers, testimonials or endorsements, and you agree not to either. We don’t make ads that imitate a real, identifiable person without their permission.
Because AI tools generate them, presenters and voices aren’t exclusive to you, and similar-looking people or similar-sounding voices may appear in other content.
Who owns the videos
- Once you’ve paid in full, you own the finished videos we deliver to you and their final scripts. You can use, edit and run them anywhere, with no time limit.
- We keep ownership of our own methods, templates and tools, and of drafts and concepts you didn’t receive as finished videos.
- We may show finished videos in our portfolio and marketing. If you’d rather we didn’t, tell us in writing at any time and we’ll stop using them and take them down within a reasonable time.
No guaranteed results
We make ads designed to perform, but we can’t guarantee results such as sales, return on ad spend or approval by an ad platform. Results depend on many things outside our control, including your product, offer, targeting, budget and the platforms themselves.
Limits on our liability
To the extent the law allows, our services are provided as is, and our total liability for any claim related to a package is limited to the amount you paid for that package. For the monthly plan, that’s the amount you paid for the month the claim relates to. We aren’t liable for indirect or consequential losses, such as lost profits or lost ad spend.
Your responsibility to us
If someone makes a claim against us because of materials you provided, claims you approved about your product, or how you ran the ads, you agree to cover the costs of that claim, including reasonable legal fees.
Using the website
Please don’t misuse vidlush.com, for example by sending spam through the brief form, using bots or trying to break or overload the site.
Changes to these terms
We may update these terms. The version on this page when you buy applies to that order.
Governing law
These terms are governed by the laws of the State of Florida. If a dispute comes up, please email us first so we can try to resolve it directly. If we can’t, it will be handled by the state or federal courts located in Florida.
Contact
Questions about these terms: galileosoldevilla@gmail.com.